Here are some quick fixes if you are unable to install McAfee antivirus software on
your pc. Installation issues are nothing new and McAfee antivirus is not free
from it. But it's not a major problem. Few troubleshooting steps generally
resolve the underlying issue. but you should access the McAfee account with your registered McAfee login credential
Check the
minimum requirements before you attempt the McAfee product installation
Your pc must meet certain minimum requirements to
successfully run the product from McAfee. You can easily check the system
requirement for the product you have purchased on the McAfee website.
If your computer does not meet the system requirement,
issues are bound to happen including the installation issues. In such a case
you must contact the McAfee customer support for further clearance or a refund.
If the system requirement is not an issue then proceed
to the next steps.
Download a fresh
copy of McAfee antivirus installation files
● Go to mcafee.com/activate it is quite possible that the installation files for
McAfee software got corrupted during the download process.
●
In such a case you wouldn't be able to install the McAfee
antivirus on your pc.
●
If you are facing such an issue we recommend that you
delete the download files and download a fresh copy.
●
Then go to the download section and download the
installation files of the McAfee product you have purchased.
●
After the download is complete run the installer and
see if the product installs without any issue.
Use the McAfee
file removal tool (MCPR) to remove any previously installed McAfee product
files
Leftover files from any previous installation of McAfee
product need to be removed completely or it may disrupt the new installation.
Thankfully McAfee has its file removal tool that is capable of eliminating any
leftover files.
●
Download the McAfee MCPR tool from the official McAfee
website.
●
Make sure you have the latest version.
●
Once the tool is downloaded run the downloaded MCPR.exe
file. You may get a warning message click on Yes.
●
McAfee software removal tool will open, give your
consent for the terms and conditions, and click next.
●
On the security, validation screen type the letters or
numbers in the given box exactly as they appear.
●
Now the software removal process will start. After it
completes you will get the message, removal complete. Restart your PC and
repeat the installation process for McAfee software.
Download and run
McAfee pre-install tool
McAfee's pre-install tool is to get your pc ready to install McAfee antivirus software. If
you are unable to install McAfee antivirus on your pc, running the pre-install
tool may fix the issue that is causing it.
●
This is the direct link to download the McAfee
pre-install tool to your pc.
●
Once the file is downloaded open the location where it
was downloaded and double clicks on it to run the file.
●
You may get a warning message about changes that the
pre-install tool may make to your pc, click on ok.
●
Let the pre-install tool run and finish its process.
When it's complete click on close.
●
Now restart your computer and try to install the McAfee
antivirus software again.
●
If the problem is resolved, well and good. If not, then
move to the next step.
Use the PC as an
administrator
It is possible that the windows account you are using
lacks the necessary permissions and authority to install a software or make any
changes to the pc.
Opening the built-in temporary administrator account
may help you bypass these restrictions and install the McAfee software.
●
Open the start menu, search and find the command prompt
option and right-click it. Choose the run as administrator option.
●
In the command prompt window type the given command:
net user administrator /active: yes and click enter.
●
Now close the command prompt and press simultaneously
the ctrl, alt, and dlt key.
●
You will move to the logout window, do it. Sign in
window will appear, click on the administrator account to sign in.
●
Now re-run the installation process of McAfee product
and see if it completes successfully or not.
Use the McAfee
Getsusp to eliminate hidden malware
An infected computer with malware may prevent you from
installing McAfee antivirus on your pc. Getsusp tool from McAfee can help you
detect and eliminate any undetected and hidden malware.
●
Download the Getsusp tools from McAfee.
●
Go to the download location of the file and double
click on it to run the file.
●
Getsusp will scan your computer and remove any
undetected malware
●
After the process is complete restart your PC and runs
the installation process for install McAfee in your PC
Javascript error
during the installation process
If for any reason javascript on your computer is
corrupted, there can be installation error because the McAfee windows products
use JScript. Javascript damage can be repaired manually.
●
Open the command prompt with administrator privileges.
You can do so by right-clicking the cmd option in the start menu and then
selecting open as administrator.
●
In the command prompt type the following command: regsvr32 jscript.dll, regsvr32vbscript.dll,
and regsvr32
scrrun.dll You should press enter after typing each command.
●
If the process is successfully executed you will see a
success message.
Note:- Still if you are facing McAfee install issue in your pc or any
other issue of McAfee like – McAfee activate, renew McAfee subscription, and request
a refund so to quick resolve you should connect with Official McAfee team.
I have read your excellent post! If you are looking Contact Official McAfee regarding technical support then contact +44-800-048-7408.
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