Saturday, 4 July 2020

Unable to install McAfee antivirus on PC

Here are some quick fixes if you are unable to install McAfee antivirus software on your pc. Installation issues are nothing new and McAfee antivirus is not free from it. But it's not a major problem. Few troubleshooting steps generally resolve the underlying issue. but you should access the McAfee account with your registered McAfee login credential

Check the minimum requirements before you attempt the McAfee product installation

Your pc must meet certain minimum requirements to successfully run the product from McAfee. You can easily check the system requirement for the product you have purchased on the McAfee website.
If your computer does not meet the system requirement, issues are bound to happen including the installation issues. In such a case you must contact the McAfee customer support for further clearance or a refund.
If the system requirement is not an issue then proceed to the next steps.

Download a fresh copy of McAfee antivirus installation files

      Go to  mcafee.com/activate it is quite possible that the installation files for McAfee software got corrupted during the download process.
       In such a case you wouldn't be able to install the McAfee antivirus on your pc.
       If you are facing such an issue we recommend that you delete the download files and download a fresh copy.
       Sign in to your McAfee online account and sign in with your McAfee account login credentials.
       Then go to the download section and download the installation files of the McAfee product you have purchased.
       After the download is complete run the installer and see if the product installs without any issue.

Use the McAfee file removal tool (MCPR) to remove any previously installed McAfee product files

Leftover files from any previous installation of McAfee product need to be removed completely or it may disrupt the new installation. Thankfully McAfee has its file removal tool that is capable of eliminating any leftover files.
       Download the McAfee MCPR tool from the official McAfee website.
       Make sure you have the latest version.
       Once the tool is downloaded run the downloaded MCPR.exe file. You may get a warning message click on Yes.
       McAfee software removal tool will open, give your consent for the terms and conditions, and click next.
       On the security, validation screen type the letters or numbers in the given box exactly as they appear.
       Now the software removal process will start. After it completes you will get the message, removal complete. Restart your PC and repeat the installation process for McAfee software.

Download and run McAfee pre-install tool

McAfee's pre-install tool is to get your pc ready to install McAfee antivirus software. If you are unable to install McAfee antivirus on your pc, running the pre-install tool may fix the issue that is causing it.
       This is the direct link to download the McAfee pre-install tool to your pc.
       Once the file is downloaded open the location where it was downloaded and double clicks on it to run the file.
       You may get a warning message about changes that the pre-install tool may make to your pc, click on ok.
       Let the pre-install tool run and finish its process. When it's complete click on close.
       Now restart your computer and try to install the McAfee antivirus software again.
       If the problem is resolved, well and good. If not, then move to the next step.

Use the PC as an administrator

It is possible that the windows account you are using lacks the necessary permissions and authority to install a software or make any changes to the pc.
Opening the built-in temporary administrator account may help you bypass these restrictions and install the McAfee software.
       Open the start menu, search and find the command prompt option and right-click it. Choose the run as administrator option.
       In the command prompt window type the given command: net user administrator /active: yes and click enter.
       Now close the command prompt and press simultaneously the ctrl, alt, and dlt key.
       You will move to the logout window, do it. Sign in window will appear, click on the administrator account to sign in.
       Now re-run the installation process of McAfee product and see if it completes successfully or not.

Use the McAfee Getsusp to eliminate hidden malware

An infected computer with malware may prevent you from installing McAfee antivirus on your pc. Getsusp tool from McAfee can help you detect and eliminate any undetected and hidden malware.
       Download the Getsusp tools from McAfee.
       Go to the download location of the file and double click on it to run the file.
       Getsusp will scan your computer and remove any undetected malware
       After the process is complete restart your PC and runs the installation process for install McAfee in your PC 

Javascript error during the installation process

If for any reason javascript on your computer is corrupted, there can be installation error because the McAfee windows products use JScript. Javascript damage can be repaired manually.
       Open the command prompt with administrator privileges. You can do so by right-clicking the cmd option in the start menu and then selecting open as administrator.
       In the command prompt type the following command: regsvr32 jscript.dll,  regsvr32vbscript.dll, and  regsvr32 scrrun.dll You should press enter after typing each command.
       If the process is successfully executed you will see a success message.

Note:- Still if you are facing McAfee install issue in your pc or any other issue of McAfee like – McAfee activate, renew McAfee subscription, and request a refund so to quick resolve you should connect with Official McAfee team.

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